> ## Documentation Index
> Fetch the complete documentation index at: https://catchbackcards.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions

> Get answers to common questions about CatchBack Cards

## Common Questions

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  <Accordion title="What is CatchBack cards?">
    CatchBack is a digital trading card platform that combines the excitement of pack opening with real-world card ownership. You purchase digital packs, open them to reveal cards, and those collectibles are backed by physical cards stored in our secure vault. You can trade, sell, or request physical delivery of your cards at any time. Users can also create custom packs where they pick their exact hits and odds, and buy and sell cards in our marketplace with just a \$1 fee for completed sales.
  </Accordion>

  <Accordion title="How does the CatchBack offer work?">
    Our CatchBack cashback offer allows for you to get a perpetual buyback offer on cards ripped open from packs or purchased from the catchback vault. This allows collectors to invest in their portfolios with confidence, without worrying about a liquidation strategy.
  </Accordion>

  <Accordion title="How do I get started?">
    Simply create an account, add to your balance, and start opening packs. You can begin creating custom packs to chase your exact hits or start with our Starter Pack for just 5 dollars. Your digital cards are immediately added to your vault and ready to trade.
  </Accordion>

  <Accordion title="Are my cards safe?">
    Absolutely. Your physical cards are stored in professional-grade facilities with climate control, security monitoring, and full insurance coverage. We use industry-standard security practices and maintain detailed records of every card in our vault. You can request physical delivery of your cards at any time.
  </Accordion>

  <Accordion title="How do I contact support?">
    Our support team is here to help! You can reach us through our email support at [catchbackcards@gmail.com](mailto:catchbackcards@gmail.com). We typically respond within 24 hours and are committed to resolving any issues or questions you may have about your account or cards.
  </Accordion>
</AccordionGroup>