Privacy Policy
Effective as of: March 2026 This Privacy Policy describes how CatchBack Cards Incorporated. (“Company,” “we”, “us” or “our”) and our affiliates handle personal information that we collect through our digital properties that link to this Privacy Policy, including our website (collectively, the “Service”), as well as through social media, our marketing activities, live events and other activities described in this Privacy Policy.Data Collection Overview
Data Used to Track You At this time, we do not track users across apps and websites owned by other companies. The following data types may be collected but are not currently used for cross-app or cross-website tracking: Contact Info, Purchases, User Content, and Identifiers. Data Linked to You The following data may be collected and linked to your identity:- Contact Info (Name, Email Address, Phone Number, Physical Address): Collected to create and manage your account, process transactions, provide customer support, send service-related communications, and prevent fraud. We may also collect contact information from payment processors such as PayPal for fraud prevention purposes.
- Purchases (Purchase History): Collected to process your transactions, maintain your transaction records, provide customer support, comply with legal obligations, and prevent fraud.
- User Content: Collected when you create content on our Service (such as profile information, comments, or messages) to provide and improve our services, enable user interactions, and maintain your profile.
- Identifiers (User ID): Collected to identify your account, maintain your session, provide personalized experiences, and enable security features.
- Diagnostics (Performance Data, Crash Data, Other Diagnostic Data): Collected to monitor and improve app performance, diagnose technical issues, and ensure service reliability. This data is aggregated and anonymized.
- Service Delivery: To provide, operate, and improve our Service, including processing transactions, managing accounts, and delivering requested features.
- Customer Support: To respond to your inquiries, provide technical support, and address service-related issues.
- Fraud Prevention and Security: To verify user identity, detect and prevent fraudulent activity, protect against unauthorized access, and ensure the security of our platform. This includes using information from payment processors such as PayPal (including name and transaction details) and device identifiers for fraud prevention within our service.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Analytics and Improvement: To analyze usage patterns, improve our Service, and develop new features. Diagnostic data is collected in anonymized form for these purposes.
- Communications: To send you service-related communications, updates, security alerts, and (with your consent) marketing communications.
Personal information we collect
Information you provide to us. Personal information you may provide to us through the Service or otherwise includes: Contact data, such as your first and last name, salutation, email address, billing and mailing addresses, and phone number. By providing your phone number, you consent to receiving text messages (SMS) from CatchBack Cards LLC regarding, but not limited to, marketing communications, order confirmations, shipment updates, delivery notifications, account alerts, and other service-related messages. Message and data rates may apply. You may opt out of receiving text messages at any time by following the unsubscribe instructions provided in the messages or by contacting us at catchbackcards@gmail.com. Demographic data, such as your city, state, country of residence, postal code, and age. Profile data, such as the username or password used to establish an online account on the Service, links to your profiles on social networks, and any other information that you add to your account profile. Communications that we exchange with you, including when you contact us through the Service, social media, or otherwise. Transactional data, such as purchase history, sales records, trading activity, card purchases or sales on or through the Service, auction bids, and vaulting transactions. User-generated content, such as profile pictures, photos, images, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data. Financial data, such as your payment method, payment account information, transaction amounts, fees, sales prices, sell-through data, and associated details. Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection. Third-party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as: Public sources, such as government agencies, public records, social media platforms, and other publicly available sources. Data providers, such as information services and data licensors that provide demographic and other information. Our affiliate partners, such as our affiliate network provider and publishers, influencers, and promoters who participate in our paid affiliate programs. Marketing partners, such as joint marketing partners and event co-sponsors. Third-party services, such as third-party services that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service. Payment processors, such as PayPal and other payment providers. When you use PayPal or other payment services, these providers may share certain information with us, including your name and transaction details, which we use for transaction processing and fraud prevention purposes. Please review the privacy policies of PayPal and other payment providers to understand how they collect, use, and share your information. Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as: Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area. Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them. Location data when you authorize the Service to access your device’s location. Cookies and similar technologies. Some of the automatic collection described above is facilitated by the following technologies: Cookies, which are small text files that websites store on user devices and that allow web servers to record users’ web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both “session cookies” that are deleted when a session ends, “persistent cookies” that remain longer, “first party” cookies that we place and “third party” cookies that our third-party business partners and service providers place. Local storage technologies, like HTML5 and Flash, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications. Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email address was accessed or opened, or that certain content was viewed or clicked. Software development kits. An SDK is third-party computer code that we may incorporate into our applications that may be used for a variety of purposes, including to provide us with analytics regarding the use of our applications, to integrate with social media, or add features or functionality to our app. At this time, we do not use third-party SDKs that combine user data from our app with user data from other developers’ apps for advertising purposes. Data about others. We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so. Tracking. At this time, we do not track users across apps and websites owned by other companies for advertising purposes. We do not use the Identifier for Advertisers (IDFA) or share data across other companies’ apps for advertising purposes. We only track user activity within our own app for service delivery and analytics purposes. We collect email addresses for our own communication purposes and track user activity inside our own app only. We may collect device identifiers and personal information from payment processors such as PayPal (including name and transaction information) solely for fraud prevention and security purposes within our own service, not for cross-app tracking or advertising. If we begin tracking across apps in the future, we will update this Privacy Policy and comply with applicable tracking disclosure requirements.How we use your personal information
We may use your personal information for the following purposes or as otherwise described at the time of collection: Service delivery. We may use your personal information to:- provide, operate and improve the Service and our business;
- establish and maintain your user profile or history of activity on the Service;
- facilitate your invitations to friends who you want to invite to join the Service;
- enable security features of the Service and remembering devices from which you have previously logged in;
- communicate with you about the Service, including by sending announcements, updates, security alerts, and support and administrative messages;
- understand your needs and interests, and personalize your experience with the Service and our communications; and
- provide support for the Service, and respond to your requests, questions and feedback.
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Service;
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft; and
- verify user identity and prevent fraud, including by using information from payment processors such as PayPal (such as name and transaction details) and device identifiers for fraud prevention and security purposes within our service.
How we share your personal information
We may share your personal information with the following parties and as otherwise described in this Privacy Policy or at the time of collection. Affiliates. Our corporate parent, subsidiaries, and affiliates, for purposes consistent with this Privacy Policy. Service providers. Third parties that provide services on our behalf or help us operate the Service or our business (such as hosting, information technology, customer support, email delivery, marketing, consumer research and website analytics). Payment processors, such as PayPal and other payment providers. When you make a payment, we share transaction information with these providers to process payments. Payment processors may also share certain information with us, including your name, for fraud prevention and transaction verification purposes. Professional advisors. Professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us. Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above. Business transferees. Acquirers and other relevant participants in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Company or our affiliates (including, in connection with a bankruptcy or similar proceedings). Other users and the public. Your profile and other user-generated content (except for private messages) are visible to other users of the Service and the public. For example, other users of the Service or the public may have access to your information if you chose to make your profile or other personal information available to them through the Service, such as when you provide comments, reviews, survey responses, interact with other users, or share other content. This information can be seen, collected and used by others, including being cached, copied, screen captured or stored elsewhere by others (e.g., search engines), and we are not responsible for any such use of this information.Your choices
Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account. Opt-out of marketing communications. You may opt-out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us at catchbackcards@gmail.com. You may also opt-out of marketing communications through an in-app toggle if available. Please note that if you choose to opt-out of marketing-related emails, you may continue to receive service-related and other non-marketing emails. Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com. Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services. Linked third-party platforms. If you choose to connect to the Service through another third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.Other Sites and Services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.Security
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.International data transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.Children
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.Contact us. If you have questions about this Privacy Policy, please contact us at catchbackcards@gmail.com.