Common Questions
What is CatchBack cards?
What is CatchBack cards?
CatchBack is a digital trading card platform that combines the excitement of pack opening with real-world card ownership. You purchase digital packs, open them to reveal cards, and those collectibles are backed by physical cards stored in our secure vault. You can trade, sell, or request physical delivery of your cards at any time. Users can also create custom packs where they pick their exact hits and odds, and buy and sell cards in our marketplace with just a $1 fee for completed sales.
How does the CatchBack offer work?
How does the CatchBack offer work?
Every eligible card in your vault carries a standing buyback offer. For the first 5 minutes after you pull a card from a pack, the offer is 90%; after that, it’s 80%, with no expiration — hold as long as you like and cash out whenever you choose. For the first 7 days after you acquire a card (from a pack or a purchase), the offer is based on the card’s value at the moment you got it — fixed, whether the market moves up or down. After 7 days it’s based on the card’s current market value. Your vault always shows the exact dollar offer on each card.
How do payments and deposits work?
How do payments and deposits work?
Deposits are processed securely through our payment processor, Coinflow. You can add funds with a card, and international customers can pay in their local currency where supported. CatchCoins you earn on the platform can be converted back to USD and withdrawn to a linked payout account.
How do I get started?
How do I get started?
Simply create an account, add to your balance, and start opening packs. You can begin creating custom packs to chase your exact hits or start with our Starter Pack for just 8 dollars. Your digital cards are immediately added to your vault and ready to trade.
Are my cards safe?
Are my cards safe?
Absolutely. Your physical cards are stored in professional-grade facilities with climate control, security monitoring, and full insurance coverage. We use industry-standard security practices and maintain detailed records of every card in our vault. You can request physical delivery of your cards at any time.
How do I contact support?
How do I contact support?
Our support team is here to help! You can reach us through our email support at catchbackcards@gmail.com. We typically respond within 24 hours and are committed to resolving any issues or questions you may have about your account or cards.